In a context in which companies that provide essential services or operate critical infrastructures are increasingly facing more demands and threats in matters such as data protection and cybersecurity, Renfe decided to create a Privacy Office and played it safe. It opted for Telefónica Tech and its Cybersecurity, Privacy, GRC, IRM and Regulatory Compliance consultancy subsidiary, Govertis. Thus unifying the legal and technological perspectives.
“Telefónica's project arises from the award of a public tender, being the best bid the one provided by Telefónica, both in the technical and economic aspects. We particularly valued how they responded to the requirements we had established, the personnel included within the service and of course the experience the company has, in this case Telefónica, in order to provide a guaranteed service."
Francisco Lázaro, Data Protection Officer at Renfe